Privacy Policy
Effective Date: 11/03/2025
Welcome to SamCab, your trusted taxi service in Gloucestershire. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our taxi services, website, and contact methods.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Your name, phone number, and email address when you book a taxi or contact us.
Booking Details: Pickup and drop-off locations, journey dates and times.
Payment Information: Card details if online payments are introduced in the future.
Website Usage Data: IP addresses, browser types, and pages visited through cookies and analytics.
Communication Records: Emails, calls, or messages exchanged for customer support.
2. How We Use Your Information
We use your information for the following purposes:
Booking and Providing Services: To schedule rides, confirm bookings, and deliver our taxi services.
Customer Support: To respond to inquiries, complaints, and feedback.
Service Improvements: To enhance our website, services, and customer experience.
Marketing: To notify you of promotions, discounts, or local taxi offers (with your consent).
Legal Obligations: To comply with legal requirements or law enforcement requests.
3. Sharing Your Information
We never sell or rent your personal data. However, we may share your information with:
Service Providers: Trusted partners for payment processing or website analytics.
Law Enforcement: If required by law to protect our business or customers.
Business Transfers: In the event of a merger or business sale.
4. Data Security
We implement security measures to protect your personal data, including:
Encryption of sensitive information.
Secure servers for storing booking details.
Restricted access to authorized personnel only.
5. Your Rights
As a Gloucestershire resident, you have the right to:
Access your data: Request a copy of the personal information we hold.
Correct your data: Update any inaccuracies.
Delete your data: Request removal of your data, where legally applicable.
Withdraw consent: Opt out of marketing communications at any time.
To exercise these rights, please contact us at info@samcab.co.uk or 07958 670 251.
6. Cookies and Tracking Technologies
Our website uses cookies to:
Improve website functionality.
Analyze visitor behavior for better service.
Tailor ads for local taxi services in Gloucester, Cheltenham, and Tewkesbury.
You can disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Please review this page periodically.
Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact us:
Phone: 07958 670 251
Email: info@samcab.co.uk
Address: Innsworth, Gloucestershire
By using SamCab’s services, you agree to this Privacy Policy.
Thank you for trusting SamCab — reliable, professional taxi services in Gloucestershire.
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